Confidental Hambakliinik
According to our open methodology, this clinic scored 63.3/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #13 of 21 ranked clinics · Last checked: 1 September 2026
63.3/100
Positions by Rating Profile
- Overall Transparency & Trust#1363.3/100
- Best for Expatsnot ranked
- Best for Dental Implants#1358.3/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1374.3/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified
Summary
Confidental Hambakliinik operates from Lootsi tänav in Tallinn with a small team including a surgeon-implantologist, and publishes a price list covering restorative and prosthetic treatment. Its activity licence and the implant surgeon are confirmed in the national healthcare registers.
Strengths
- Information Transparency: 18 of 20 points.
- Price Transparency: 13 of 15 points.
- Reputation & Reviews: 16 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Medical Infrastructure: 6 of 13 verifiable points (missing: orthodontics; pediatric dentistry; emergency care; works with international patients)
- Communication & Service: 2.5 of 8.5 verifiable points (missing: whatsApp / LINE available; english spoken; convenient opening hours)
- AI & Search Visibility: 1.5 of 8 verifiable points (missing: mentioned for: best dentist Estonia; mentioned for: English speaking dentist Estonia; mentioned for: dental implants Estonia; mentioned for: emergency dentist Estonia; mentioned for: Estonia dental clinic for expats; dedicated service pages)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
18 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Dr Svetlana Vidkovskaya (therapeutic dentist) and Dr Eduard Sapa (surgeon-implantologist); Serafima Makhasvili (assistant). [s2] | 3/3 |
| ✓ | Dentist specializations listed [s2] | 2/2 |
| ✓ | Real clinic photos [s1] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✗ | English website version Russian site version exists; no English version found. [s1] | 0/2 |
| ✓ | Address and map published [s1] [sm] | 2/2 |
Price Transparency
13 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published [s3] | 3/3 |
| ✓ | Cleaning price listed Professional hygiene EUR 95. [s3] | 2/2 |
| ✓ | Filling price listed EUR 75-110. [s3] | 2/2 |
| ✓ | Crown price listed Full ceramic crown from EUR 550. [s3] | 2/2 |
| ✗ | Implant price listed No implant price published online. [s3] | 0/2 |
| ✓ | Consultation price listed EUR 50-70 initial consultation; EUR 45 regular checkup. [s3] | 2/2 |
| ✓ | X-ray / imaging price listed Intraoral X-ray EUR 20. [s3] | 2/2 |
Reputation & Reviews
16 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) As of 2026-09-01. [sm] | 5/6 |
| ◐ | Google review volume [sm] | 1/3 |
| ✓ | Review recency Newest Google review is dated 2026-09-07 (listing read 2026-09-25). [confidental-hambakliinik-tallinn-gbp-2026-09-25] | 3/3 |
| ✓ | Clinic responds to reviews Read on the clinic's own Google listing on 2026-09-11: the practice has answered 5 of the 5 reviews shown there (34 published in total), most recently on 2026-03-05. One reply reads (in Russian): "Good afternoon, Vittoria! We disagree with your negative review. You came to our clinic for a consultation about a problem tooth. The doctor carried out an exam...". [sm] [gm-replies] | 2/2 |
| ✓ | No recurring complaints One isolated pricing-disagreement complaint from several years ago; no recurring pattern found. [sm] | 2/2 |
| ✓ | No suspicious review patterns [sm] | 2/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found via its search for "Confidental Hambakliinik Tallinn" and "Confidental Dental"; the clinic's site does not link to TripAdvisor (checked 2026-10-05). [confidental-hambakliinik-tallinn-tripadvisor] [confidental-hambakliinik-tallinn-tripadvisor-2] | 0/0.5 |
| ✗ | Other review platforms No profile on WhatClinic, Trustpilot or Yandex Maps; the WhatClinic page at its address is for Eurodent, a clinic with another team (checked 2026-10-05). [confidental-hambakliinik-tallinn-platforms] [confidental-hambakliinik-tallinn-platforms-2] [confidental-hambakliinik-tallinn-platforms-3] [confidental-hambakliinik-tallinn-platforms-4] [confidental-hambakliinik-tallinn-platforms-5] [confidental-hambakliinik-tallinn-platforms-6] [confidental-hambakliinik-tallinn-platforms-7] | 0/0.5 |
Medical Infrastructure
6 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray [s3] | 2/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology Surgeon-implantologist on staff, including All-on-4/6 systems. [s2] | 2/2 |
| ✗ | Orthodontics Not among the published services (consultations, restorative, root canal, hygiene, prosthetics, aesthetic dentistry, whitening). [s1] | 0/2 |
| ✓ | Oral surgery [s2] | 2/2 |
| ✗ | Pediatric dentistry Not among the published services. [s1] | 0/1.5 |
| ✗ | Emergency care Not mentioned; limited weekday-only hours. [s1] | 0/1.5 |
| ✗ | Works with international patients No English site version and no mention of international-patient services. [s1] | 0/2 |
Communication & Service
2.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
AI & Search Visibility
1.5 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Estonia", "English speaking dentist Estonia", "dental implants Estonia", "emergency dentist Estonia", "Estonia dental clinic for expats".
| ✗ | Mentioned for: best dentist Estonia [sq1] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Estonia [sq2] | 0/1 |
| ✗ | Mentioned for: dental implants Estonia [sq3] | 0/1 |
| ✗ | Mentioned for: emergency dentist Estonia [sq4] | 0/1 |
| ✗ | Mentioned for: Estonia dental clinic for expats [sq5] | 0/1 |
| ✓ | Structured data on website Home page HTML carries JSON-LD of schema.org type Organization. [confidental-hambakliinik-tallinn-site] | 1.5/1.5 |
| ? | Google indexing quality | 0/2 |
| ✗ | Dedicated service pages Treatments are a section of the home page (anchor #teenused); the sitemap lists only the home, price list, team and questionnaire pages. [confidental-hambakliinik-tallinn-site-2] [confidental-hambakliinik-tallinn-site-3] | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: Tegevusluba L02610 - Confidental OU, Eriarstiabi teenus, kehtiv, tahtajatu. [reg-c]
Dentists & professional licences
| Dentist | Specialization | Licence No. | Notes |
|---|---|---|---|
| Eduard Sapa [reg-d1] [confidental-hambakliinik-tallinn-medre-d08255] | Hambaarst (surgeon-implantologist per clinic site) | D08255 | Registration code in the national register of healthcare professionals kept by the Health Board (Terviseamet), profession: dentist; the register lists Confidental OÜ among the dentist’s current workplaces (checked 30 September 2026). |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Medical Infrastructure: CBCT (3D imaging)
- Communication & Service: Response speed
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://confidental.ee |
|---|---|
| Phone | +372 5308 9800 |
| https://www.facebook.com/confidental.ee | |
| Google Maps | Map listing |
| Address | Lootsi tn 3a, 10151 Tallinn, Estonia |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://confidental.ee | Licence number, services, contacts, hours, language versions, Facebook check | 2026-09-01 |
| s2 | https://confidental.ee/meie-meeskond/ | Dentist roster and specializations | 2026-09-01 |
| s3 | https://confidental.ee/hinnakiri/ | Published price list | 2026-09-01 |
| sm | https://www.google.com/maps/place/Confidental+Hambakliinik/@59.4408… | Google rating 4.9 (33 reviews), address, geo, review recency and responses | 2026-09-01 |
| reg-c | https://medre.tehik.ee/activity-licenses/eab85d5c-c503-477b-92b3-2f… | Terviseamet MEDRE activity-licence register entry L02610 for Confidental OU | 2026-09-01 |
| reg-d1 | https://medre.tehik.ee/search/employees | Terviseamet MEDRE healthcare-professional register search (surname Sapa) confirming D08255 Eduard Sapa, Hambaarst | 2026-09-01 |
| sq1 | search:best dentist Tallinn | AI/search visibility check (the five canonical city queries) | 2026-09-01 |
| sq2 | search:English speaking dentist Tallinn | AI/search visibility check (the five canonical city queries) | 2026-09-01 |
| sq3 | search:dental implants Tallinn | AI/search visibility check (the five canonical city queries) | 2026-09-01 |
| sq4 | search:emergency dentist Tallinn | AI/search visibility check (the five canonical city queries) | 2026-09-01 |
| sq5 | search:Tallinn dental clinic for expats | AI/search visibility check (the five canonical city queries) | 2026-09-01 |
| gm-replies | https://www.google.com/maps?cid=17586413743489922210&hl=en | Reviews read on the clinic's Google listing 2026-09-11: 5 of 5 carry a reply from the practice, newest 2026-03-05 | 2026-09-11 |
| confidental-hambakliinik-tallinn-gbp-2026-09-25 | https://www.google.com/maps?cid=17586413743489922210&hl=en | Google listing read on 2026-09-25: rating 4.9 from 34 reviews; star histogram 1★ 1 / 2★ 0 / 3★ 0 / 4★ 0 / 5★ 33; newest review dated 2026-09-07; 2 of the 5 newest reviews carry an owner reply, latest dated 2026-09-07. | 2026-09-25 |
| confidental-hambakliinik-tallinn-medre-d08255 | https://medre.tehik.ee/employees/23c1ade9-1905-4b10-9874-4500361e64f2 | Health Board (Terviseamet) register of healthcare professionals, record D08255: Eduard Sapa, profession Hambaarst (dentist), entered 2015-04-14; current workplaces (no end date): Confidental OÜ since 2025-03-17; Kalmer Lepiku Hambaravi OÜ since 2019-10-30; Osaühing HanzaDent since 2020-02-01; no specialty recorded. | 2026-09-30 |
| confidental-hambakliinik-tallinn-site | https://confidental.ee/ | Home page HTML read 2026-10-02: JSON-LD block with @type Organization (alongside WebPage, ImageObject, BreadcrumbList, WebSite) | 2026-10-02 |
| confidental-hambakliinik-tallinn-site-2 | https://confidental.ee/ | Home page read 2026-10-02: the menu entry Teenused (Services) is an in-page anchor (#teenused); other menu entries are the price list, team and questionnaire pages | 2026-10-02 |
| confidental-hambakliinik-tallinn-site-3 | https://confidental.ee/page-sitemap.xml | Page sitemap read 2026-10-02: the home page, price list (/hinnakiri/), team (/meie-meeskond/) and questionnaire (/ankeet/) only | 2026-10-02 |
| confidental-hambakliinik-tallinn-platforms | https://www.whatclinic.com/dentists/estonia/tallinn/eurodent-hambak… | WhatClinic profile "Eurodent Hambakliinik", Lootsi 3a, Tallinn 10151, read 2026-10-05: no reviews; its staff section presents five dentists with biographies (Kristjan Gutmann, described as a founder of Eurodent, Gerli Eller-Partasjuk, Mari Kundan, Anna Kotova and Darya Hamidullina), none of whom is on this clinic's team page - a profile of another clinic that used the address, not of Confidental | 2026-10-05 |
| confidental-hambakliinik-tallinn-platforms-2 | https://confidental.ee/meie-meeskond/ | The clinic's own team page, read 2026-10-05: Dr Svetlana Vidkovskaya and the surgeon-implantologist Eduard Sapa; none of the dentists named on the WhatClinic "Eurodent" profile appears; the site gives Confidental OÜ at Lootsi tn 3a | 2026-10-05 |
| confidental-hambakliinik-tallinn-platforms-3 | https://www.whatclinic.com/dentists/estonia/tallinn | WhatClinic read 2026-10-02: its Tallinn dentist catalogue, every page (3 pages, 28 clinics), its profile sitemaps (44 Estonian dentist profiles, the ones outside the catalogues opened) and direct profile addresses built from the clinic's name (/dentists/estonia/confidental-hambakliinik, /dentists/estonia/confidental-hambakliinik-tallinn return 404): no profile under the clinic's name or with its dentists | 2026-10-02 |
| confidental-hambakliinik-tallinn-platforms-4 | https://www.trustpilot.com/review/confidental.ee | Trustpilot, read 2026-10-05: no company page for confidental.ee, the clinic's website (page not found) | 2026-10-05 |
| confidental-hambakliinik-tallinn-platforms-5 | https://yandex.com/maps/?text=Confidental%20Hambakliinik%20Tallinn | Yandex Maps search for "Confidental Hambakliinik Tallinn", read 2026-10-02: no listing for this clinic (it returns eight other Tallinn dental clinics, none at Lootsi 3a) | 2026-10-02 |
| confidental-hambakliinik-tallinn-platforms-6 | https://www.dentaldepartures.com/dentists/estonia | Dental Departures, read 2026-10-05: its clinic search recognises neither Estonia nor Tallinn as a location - the platform lists no clinic there | 2026-10-05 |
| confidental-hambakliinik-tallinn-platforms-7 | https://us-uk.bookimed.com/sitemap-us-uk-clinics-country.xml | Bookimed, read 2026-10-05: Estonia is not among its 53 clinic countries, and none of its 2,294 clinic pages is for this clinic | 2026-10-05 |
| confidental-hambakliinik-tallinn-tripadvisor | https://www.tripadvisor.com/TypeAheadJson?action=API&details=true&q… | TripAdvisor's own search, read 2026-10-05: 12 suggestions for "Confidental Hambakliinik Tallinn" (1 place, 4 attractions, 6 hotels, 1 restaurant), none of them a dental practice in or near Tallinn; 12 suggestions for "Confidental Dental" (8 attractions, 4 hotels), none of them a dental practice in or near Tallinn; no listing for this clinic | 2026-10-05 |
| confidental-hambakliinik-tallinn-tripadvisor-2 | https://confidental.ee | Clinic's website, home page read 2026-10-05: no link to a TripAdvisor page | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | TripAdvisor presence checked on 2026-10-05: no listing found for this clinic. |
| 2026-10-05 | Presence on review platforms checked on 2026-10-05: no profile on WhatClinic, Trustpilot or Yandex Maps; the WhatClinic page at the clinic's address belongs to an earlier clinic with a different team. |
| 2026-10-02 | Website structure read on 2026-10-02: business structured data found; no separate treatment pages. |
| 2026-09-29 | Corrected 2026-09-29: review recency within 3 months (newest review dated 2026-09-07). |
| 2026-09-11 | Rechecked whether this practice answers its Google reviews by reading the reviews on its own Google listing on 2026-09-11: confirmed, 5 of the 5 reviews read carry a dated reply from the practice, the newest dated 2026-03-05. |
| 2026-09-01 | Initial research |
A question or a correction?
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