Neo Dental Group
According to our open methodology, this clinic scored 81.1/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #3 of 21 ranked clinics · Last checked: 1 September 2026
Positions by Rating Profile
- Overall Transparency & Trust#381.1/100
- Best for Expats#475.3/100
- Best for Dental Implants#382/100
- Best for Emergency Dental Care#375.8/100
- Best Price Transparency#387.2/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Children#277.8/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified
Summary
Neo Dental Group operates from Paju 1a near the Tartu bus station with a nine-dentist team covering general dentistry, implantology, orthodontics and paediatric care, and publishes a detailed price list. Its Tartu activity licence and one named implant surgeon are confirmed in the national healthcare registers.
Strengths
- Information Transparency: 18 of 20 points.
- Price Transparency: 15 of 15 points.
- Reputation & Reviews: 16.5 of 20 points.
- Medical Infrastructure: 13 of 15 points.
- No red flags identified in public sources.
Weaknesses
No category fell below the weakness threshold (50% of verifiable points).
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Mykhailiuk Volodymyr, Dmitrii Avratinskyi, Julian Stanetski, Grant Shatil, Elena Raihtsaum, Marina Dunaeva, Irina Shpytalna, Natalia Mykhailiuk, Irina Sutco. [s2] | 3/3 |
| ✓ | Dentist specializations listed Per-dentist focus given, e.g. Avratinskyi - implantoloogia, kirurgia; Dunaeva/Shpytalna/Mykhailiuk - lasteravi (paediatric). [s2] | 2/2 |
| ✓ | Real clinic photos [s1] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✗ | English website version Estonian and Russian site versions only. [s1] | 0/2 |
| ✓ | Address and map published [s1] [sm] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published [s3] | 3/3 |
| ✓ | Cleaning price listed Tartar removal (4 teeth) EUR 26.99-35.99; Dental Spa package EUR 129-159. [s3] | 2/2 |
| ✓ | Filling price listed Composite filling EUR 75.99-99.99. [s3] | 2/2 |
| ✓ | Crown price listed Full ceramic crown EUR 429. [s3] | 2/2 |
| ✓ | Implant price listed Implant surgery EUR 839-939. [s3] | 2/2 |
| ✓ | Consultation price listed Dentist appointment EUR 45.99. [s3] | 2/2 |
| ✓ | X-ray / imaging price listed Standard X-ray EUR 16.99; panoramic EUR 19.99; 3D EUR 63-89. [s3] | 2/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) As of 2026-09-01. [sm] | 5/6 |
| ◐ | Google review volume [sm] | 1.5/3 |
| ✓ | Review recency Newest Google review is dated 2026-07-24 (listing read 2026-09-25). [neo-dental-group-tartu-gbp-2026-09-25] | 3/3 |
| ✓ | Clinic responds to reviews Owner replies to reviews on the Google listing: 1 of the 5 newest reviews answered, owner reply dated 2026-06-10 (read 2026-09-25). [neo-dental-group-tartu-gbp-2026-09-25] | 2/2 |
| ✓ | No recurring complaints [sm] | 2/2 |
| ✓ | No suspicious review patterns [sm] | 2/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found via its search for "Neo Dental Group Tartu" and "Neo Dental"; the clinic's site does not link to TripAdvisor (checked 2026-10-05). [neo-dental-group-tartu-tripadvisor] [neo-dental-group-tartu-tripadvisor-2] | 0/0.5 |
| ✗ | Other review platforms No profile on WhatClinic or Trustpilot, its Yandex Maps listing has no ratings, and Dental Departures and Bookimed do not cover Estonia (checked 2026-10-02). [neo-dental-group-tartu-platforms] [neo-dental-group-tartu-platforms-2] [neo-dental-group-tartu-platforms-3] [neo-dental-group-tartu-platforms-4] [neo-dental-group-tartu-platforms-5] | 0/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available WhatsApp, Viber and Telegram contact channels listed. [s1] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✗ | English spoken No English site version; Estonian/Russian only. [s1] | 0/2.5 |
| ✓ | Pre-visit consultation possible [s1] | 1.5/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✗ | Convenient opening hours Mon-Fri 09:00-17:00 only. [s1] | 0/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Estonia", "English speaking dentist Estonia", "dental implants Estonia", "emergency dentist Estonia", "Estonia dental clinic for expats".
| ✗ | Mentioned for: best dentist Estonia [sq1] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Estonia [sq2] | 0/1 |
| ✓ | Mentioned for: dental implants Estonia Named in AI overview, organic and local pack results. [sq3] | 1/1 |
| ✗ | Mentioned for: emergency dentist Estonia [sq4] | 0/1 |
| ✗ | Mentioned for: Estonia dental clinic for expats [sq5] | 0/1 |
| ✓ | Structured data on website Home page HTML carries JSON-LD of schema.org type Dentist. [neo-dental-group-tartu-site] | 1.5/1.5 |
| ✓ | Google indexing quality Own pages rank organically for implant queries. [sq3] | 2/2 |
| ✓ | Dedicated service pages Separate URLs per treatment, e.g. /implantacziya-zubov/. [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: Tegevusluba L04766 - Neo Dental Group OU, Eriarstiabi teenus, kehtiv alates 04.05.2020, tahtajatu (Paju tn 1a, Tartu). [reg-c]
Dentists & professional licences
| Dentist | Specialization | Licence No. | Notes |
|---|---|---|---|
| Dmytro Avratinskyi [reg-d1] [neo-dental-group-tartu-doclic] [neo-dental-group-tartu-medre-d08874] | Hambaarst (implantoloogia, kirurgia per clinic site; site spells the name "Avratinski") | D08874 | Registration code in the national register of healthcare professionals kept by the Health Board (Terviseamet), profession: dentist; the register lists Neo Dental Group OÜ as the current workplace (checked 30 September 2026). |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://neodentalgroup.ee |
|---|---|
| Phone | +372 5322 5422 |
| Google Maps | Map listing |
| Address | Paju 1a, 50603 Tartu, Estonia |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://neodentalgroup.ee | Services, contacts, licence company registration number, communication channels, hours | 2026-09-01 |
| s2 | https://neodentalgroup.ee/kliiniku-kohta/ | Dentist roster and per-dentist focus areas | 2026-09-01 |
| s3 | https://neodentalgroup.ee/hinnakiri/ | Published price list | 2026-09-01 |
| sm | https://www.google.com/maps/place/Neo+Dental+Group+O%C3%9C+-+Hambak… | Google rating 4.8 (52 reviews), address, geo, review recency and responses | 2026-09-01 |
| reg-c | https://medre.tehik.ee/activity-licenses/383c71a5-e222-4906-9b64-1e… | Terviseamet MEDRE activity-licence register entry L04766 for Neo Dental Group OU, address Paju tn 1a | 2026-09-01 |
| reg-d1 | https://medre.tehik.ee/search/employees | Terviseamet MEDRE healthcare-professional register search (surname Avratin) confirming D08874 Dmytro Avratinskyi, Hambaarst | 2026-09-01 |
| sq1 | search:best dentist Tartu | AI/search visibility check (the five canonical city queries) | 2026-09-01 |
| sq2 | search:English speaking dentist Tartu | AI/search visibility check (the five canonical city queries) | 2026-09-01 |
| sq3 | search:dental implants Tartu | AI/search visibility check (the five canonical city queries) | 2026-09-01 |
| sq4 | search:emergency dentist Tartu | AI/search visibility check (the five canonical city queries) | 2026-09-01 |
| sq5 | search:Tartu dental clinic for expats | AI/search visibility check (the five canonical city queries) | 2026-09-01 |
| neo-dental-group-tartu-doclic | https://neodentalgroup.ee/ru/about/ | Own-site team-roster page names this dentist (read 2026-09-10): 'Hambaarst / Dmitrii Avratinski / implantoloogia, kirurgia' - the Russian-spelled variant already noted in this record's specialization field, same implantology/surgery specialization as recorded. | 2026-09-10 |
| neo-dental-group-tartu-gbp-2026-09-25 | https://www.google.com/maps?cid=576905565802574467&hl=en | Google listing read on 2026-09-25: rating 4.8 from 53 reviews; star histogram 1★ 3 / 2★ 0 / 3★ 0 / 4★ 1 / 5★ 49; newest review dated 2026-07-24; 1 of the 5 newest reviews carry an owner reply, latest dated 2026-06-10. | 2026-09-25 |
| neo-dental-group-tartu-medre-d08874 | https://medre.tehik.ee/employees/a16d46b3-0351-4750-8241-1d9f25ea73c6 | Health Board (Terviseamet) register of healthcare professionals, record D08874: Dmytro Avratinskyi, profession Hambaarst (dentist), entered 2017-10-02; current workplace NEO DENTAL GROUP OÜ since 2023-04-01, no end date; no specialty recorded. | 2026-09-30 |
| neo-dental-group-tartu-site | https://neodentalgroup.ee/ | Home page HTML read 2026-10-02: JSON-LD block with @type Dentist (alongside WebPage, WebSite, ImageObject, Person) | 2026-10-02 |
| neo-dental-group-tartu-platforms | https://www.whatclinic.com/dentists/estonia/tartu | WhatClinic read 2026-10-02: its Tartu dentist catalogue, every page (1 page, 5 clinics), its profile sitemaps (44 Estonian dentist profiles, the ones outside the catalogues opened) and direct profile addresses built from the clinic's name (/dentists/estonia/neo-dental-group, /dentists/estonia/neo-dental-group-tartu return 404): no profile for this clinic, at its address or with its dentists | 2026-10-02 |
| neo-dental-group-tartu-platforms-2 | https://www.trustpilot.com/review/neodentalgroup.ee | Trustpilot, read 2026-10-02: no company page exists for neodentalgroup.ee, the clinic's own website ("the page you're looking for could not be found") | 2026-10-02 |
| neo-dental-group-tartu-platforms-3 | https://yandex.com/maps/org/dental_clinic/181890707346/ | Yandex Maps listing "Neo Dental Group OÜ", Paju 1a, Tartu, read 2026-10-02: no ratings and no reviews | 2026-10-02 |
| neo-dental-group-tartu-platforms-4 | https://www.dentaldepartures.com/dentists/estonia | Dental Departures read 2026-10-02: no Estonia location (its Estonia page returns "not found" and its clinic search recognises neither Estonia nor Tallinn, Tartu, Pärnu or Narva); no profile for this clinic | 2026-10-02 |
| neo-dental-group-tartu-platforms-5 | https://us-uk.bookimed.com/sitemap-us-uk-clinics-country.xml | Bookimed read 2026-10-02: Estonia is not among its 53 clinic countries (its Estonia page returns 404), and none of its 2,127 clinic pages is in Estonia | 2026-10-02 |
| neo-dental-group-tartu-tripadvisor | https://www.tripadvisor.com/TypeAheadJson?action=API&details=true&q… | TripAdvisor's own search, read 2026-10-05: 12 suggestions for "Neo Dental Group Tartu" (3 places, 4 attractions, 5 hotels), none of them a dental practice in or near Tartu; 12 suggestions for "Neo Dental" (3 places, 4 attractions, 5 hotels), none of them a dental practice in or near Tartu; no listing for this clinic | 2026-10-05 |
| neo-dental-group-tartu-tripadvisor-2 | https://neodentalgroup.ee | Clinic's website, home page read 2026-10-05: no link to a TripAdvisor page | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | TripAdvisor presence checked on 2026-10-05: no listing found for this clinic. |
| 2026-10-02 | Presence on review platforms checked on 2026-10-02: no profile on WhatClinic, Trustpilot or Yandex Maps; Dental Departures and Bookimed do not cover Estonia. |
| 2026-10-02 | Website structure read on 2026-10-02: business structured data found. |
| 2026-09-29 | Corrected 2026-09-29: review recency within 3 months (newest review dated 2026-07-24); owner replies to reviews confirmed on the Google listing (owner reply dated 2026-06-10). |
| 2026-09-10 | Name-verification pass 2026-09-10: added own-site source confirming Dmytro Avratinskyi ('Dmitrii Avratinski' on the clinic's /ru/about/ team page, same specialization as already recorded). |
| 2026-09-01 | Initial research |
A question or a correction?
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